Students get hands-on practice: mapping external data to Siebel tables and columns; using EIM table reports to determine how to populate EIM tables and columns to load base tables; running EIM import, export, and delete jobs; and dealing with party data, user keys, primaries, and extensions. This course is built on Siebel IP15.5, but applies to Siebel 8.x,  Siebel IP16.x, Siebel IP17.x, Siebel 2018 and Siebel 2019. Practices are performed using Open UI.

Learn To: 

• Import legacy data into the Siebel database
• Export Siebel data to an external system
• Mass delete Siebel data

Course Topics

Siebel table relationships and referential integrity

• User, primary, and foreign keys
• Party and denormalized data
• ROW_IDs
• Temporary, required, and extension columns

EIM Architecture

• EIM (interface) tables
• Base, target, or destination tables
• EIM to base table mappings
• EIM jobs
• Configuration (.ifb) files
• Parameters

EIM imports and updates

• Processing steps
• .IFB options
• Resolution of foreign keys and list of values
• ROW_ID values
• Primaries
• Populating the EIM table

Data mappings

• Source to base
• Determining the interface table
• Determining required columns and values

Controlling processing and logging

• Only base tables/columns
• Insert rows/update rows
• Net change
• Session SQL
• Default/fixed columns
• Filter Query
• Skip BU_ID
• Tracing

Updating User Keys

• EIM_PARTY_UK
• EIM_ORG_EXT_UK

Setting Primaries

• Explicit
• Implicit
• MISC SQL

Populating Extension Columns

• EIM/Interface Table Mapping Wizard
• Apply, Activate, and Validate

Exporting Data

• Clear Interface Table
• Export Matches
• Export All Rows
• Populating BU columns

Deleting Data

• Cascade deletes
• Delete Exact
• Delete Matches
• Delete All Rows
• Commit Options

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This Siebel Scripting Rel 15.5 training is designed for Siebel developers who are tasked with implementing server side scripts in Siebel CRM. Expert Oracle University instructors will teach you how to make educated decisions about whether to write script or use appropriate alternative technologies available with Siebel CRM. This course is built on Siebel IP15.5, but applies to Siebel 8.x,  Siebel IP16.x, Siebel IP17.x, Siebel 2018 and Siebel 2019.

Learn To:

• Measure and improve Siebel script performance.
• Create custom business services.
• Write good scripts.
• Access object instances.
• Use the Script Editor and Debugger in Siebel Tools.
• Understand Siebel event handling.

Benefits to You

By taking this course, you’ll develop the necessary skills to write high-quality server-side eScript code on the Application, Business Component and Business Service level. In addition, you’ll become more familiar with debugging and profiling techniques that will optimize the performance of scripts.

Course Topics

Introducing Siebel Scripting

• Script Environment
• Browser-side vs. Server-side Scripting
• Appropriate Use of Scripting

Exploring Alternatives to Siebel Scripting

• Administrative Solutions
• Data Validation Manager
• Runtime Events
• Declarative Alternatives
• Workflow
• Workflow

Siebel Event Handling

• Events and Objects
• Pre and Post Event Handlers
• Object Interfaces

Coding and Debugging in the Script Editor

• Siebel Tools Script Editor
• Debugger
• Importing and Exporting Scripts
• ScriptAssist
• Compiling Scripts

Using the Siebel Object Interfaces

• Object APIs
• Calling Business Services
• Performing a Query

Accessing Object Instances

• UI Context
• Non-UI Context

Writing Good Scripts

• Best Practices for Scripting
• Encapsulation
• Comments
• Libraries
• Exception Handling
• Tracing
• Translation

Creating Custom Business Services

• Siebel Business Services
• Pre-built Business Services
• Business Service Method Input and Output Arguments
• Business Service Method Input and Output Arguments
• Business Service Event Handlers

Invoking Business Services

• Scripting Case Study
• Workflow
• Runtime Events and Action Sets
• Toolbar and Menu Items
• Web Services

Script Performance

• Script Performance Profiler
• SARM
• Usage Pattern Tracking
• Best Practices for Script Performance

The post Oracle Siebel Scripting Rel 15.5 appeared first on IT Eğitimleri ve Danışmanlığı.

Students learn to navigate and maintain data in Siebel applications by using common entities. Students explore built-in functionality in Siebel Sales and Siebel Call Center and then other cross-application features. The course is appropriate for customers on Siebel 15.x and Siebel 8.x. Hands-on activities are performed using Open UI

Learn To:

• Create, modify, delete, and search for records
• Work with common Siebel business entities
• Use basic functionality of Siebel Sales and Siebel Call Center
• Navigate Siebel applications
• Describe other cross-application features
• Describe best practices for a Siebel implementation

Course Topics

Using Siebel CRM

• Introducing Siebel CRM Applications
• Navigating
• Working with Data in the Siebel User Interface

Common Siebel Business Entities

• Representing customers with Accounts and Contacts
• Describing tasks with Activities
• Defining sales-related objects with Opportunities and Quotes
• Resolving customer issues with Service Requests
• Using Siebel business entities to implement business practices

Siebel Application Features

• Siebel Sales scenario: Opportunity Management
• Siebel Sales scenario: Forecasting
• Remote, TAS, Sales Methodologies
• Siebel Call Center: service scenario
• Email Response, SmartScript, Hoteling, and Multi-Tenancy

Other Siebel Features

• iHelp
• Inbox
• Reports
• Audit Trail
• Search
• Administration

Recommended Implementation Practices

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This Siebel Integration training teaches you how to integrate Siebel applications using a variety of integration strategies. Expert Oracle University instructors will show you how to integrate applications using both direct EAI implementation technologies and several service-oriented technologies, including web services. It is appropriate for Siebel 15.x and 8.x customers.

Learn To:

• Expose Siebel functionality and data as web services.
• Access external functionality deployed as web services.
• Configure a Siebel application for a point-to-point integration solution based on integration workflows.
• Configure an integration solution based on data sharing using external business components and virtual business components.
• Embed web pages from an external source in a Siebel view.

Benefits to You

By taking this course, you’ll learn how to implement point-to-point integrations using these strategies using Open UI. You’ll learn various Siebel EAI technologies to integrate Siebel application, which allows you to select and implement an appropriate integration strategy to meet your business requirements. Explore how various Siebel EAI technologies integrate Siebel application, thus enabling them to select and implement an appropriate integration strategy to meet their business requirements.

Ideal for Siebel Implementation Teams

This course is intended for members of Siebel implementation teams (customer, partner, and system integrator) responsible for integrating Siebel applications with other applications in your systems. The course focuses primarily on Siebel technology and concepts.

Overview of Siebel Integration

• Data-layer, business-layer, and UI-layer integrations
• Siebel EAI toolkit
• XML, XSD, and Namespaces
• Integration Objects, Property Sets, and Business Services

Integration Workflows

• Integration Workflows, Workflow Policies, and Run-time Events
• EAI Siebel Adapter
• EAI XML Converter
• Data Mapping
• EAI Dispatch Service, Rule Sets, Rules, and Transforms

Integration Transports

• EAI HTTP transport
• Message Queues

Web Services

• SOAP, WSDL, Service Ports, and Operations
• Inbound Web Services
• Outbount Web Services

Data Federation

• External Business Component (EBC)
• Virtual Business Component (VBC)
• XML Gateway Business Service

Embedding content

• Symbolic URLs

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This Siebel BI Publisher training is intended for those responsible for report development in a Siebel installation. You’ll develop the knowledge to create and modify reports to: change data fields, change the look and feel, and add features like parameters. This course is built on Siebel IP15.5, but applies to Siebel 8.x,  Siebel IP16.x, Siebel IP17.x, Siebel 2018 and Siebel 2019.

Learn To:

• Modify as-delivered Siebel reports.
• Create new reports.
• Add charts and formatting to reports.
• Use fields and parameters in reports.
• Add language files for reports<./li> 
• Administer and deploy reports.

Live Virtual Class Format

A Live Virtual Class (LVC) is exclusively for registered students; unregistered individuals may not view an LVC at any time. Registered students must view the class from the country listed in the registration form. Unauthorized recording, copying, or transmission of LVC content may not be made.

Course Topics

Introducing Siebel reports,Siebel Reports Architecture,Creating and editing report templates,Configuring additional report functionality,Administering Siebel Reports,Appendices

The post Oracle Siebel BI Publisher Reports Rel 15.5 appeared first on IT Eğitimleri ve Danışmanlığı.

This Siebel Open UI Essentials training begins by introducing you to the Siebel Open UI user interface and architecture. The second part of the course dives into the application programming interface (API).

Learn To:

• Administer Siebel Open UI customizations.
• Customize applets using the Siebel Open UI JavaScript API as well as the overall look-and-feel of the application.
• Use debugging techniques to troubleshoot coding problems.
• Use Siebel Tools in conjunction with the JSAPI, as well as to customize Siebel Open UI behavior.
• Migrate customizations.

Benefits to You

By investing in this course, you’ll walk away with the ability to use the JavaScript API. You’ll develop the skills to write code to address common customization requirements including using external, third party libraries; you’ll also develop an understanding of when and where to add code (the hooks into the framework) and common methods to use for desired outcomes. This bundled course consist of two courses: Siebel Open UI Foundations and Siebel Open UI Advanced JavaScript API.

Understand the Open UI Framework

This section of the course provides foundational knowledge to understand the architecture and administration techniques.

Using the JavaScript API

In this section you use the API to control the look and behavior of the Siebel application.

Learn Through Hands-On Exercises

Expert Oracle instructors will demonstrate how to use the new architecture through a series of examples. Please note that this course does not teach JavaScript, CSS or HTML. It’s recommended that you have a background in Siebel Tools.

Course Topics

Siebel Open UI Client

• Proxy
• Presentation Model (PM)
• Physical Renderer (PR)
• Plug-in Wrappers (PW)
• Cascading Style Sheets (CSS)

Manifest Administration

• Manifest Files
• UI Objects
• Default Behaviors
• Object Expressions: Multiple and Complex Conditions

Siebel Open UI JavaScript API

• Classes
• Objects
• Namespaces
• Functions

Files and directories

• Siebel Web Templates
• JavaScript files and controls
• Images
• Metadata
• Runtime data

Styling

• Cascading Style Sheets (CSS files)
• Themes
• Styling Rules

Presentation Model (PM) for Form Applets

• AddMethod
• Init
• Get
• ExecuteMethod
• FieldChange
• ShowSelection
• GetFieldName
• GetName

Physical Renderer (PR) for Form Applets

• BindData
• GetPM
• GetInputName

PM to PR Interaction

• AddMethod
• AddProperty
• AttachPMBinding
• Get(propertyName)

PM and PR for List Applets

• Get(“GetRecordSet”)
• BindData(bRefresh)
• ShowUI

Helper Techniques

• Plug-in Wrappers: ShowUI, GetEl, AttachPW
• EventHelper
• HTML Template Manager
• Responsive Web Pages

Non-Applet Customizations

• AddListner
• postload

Using External Code

• Third-party libraries
• Calls via Universal Resource Locator (URL)

Siebel Tools and Open UI

• Calling Siebel Business Services
• Profile Attributes
• User Properties
• Drag-and-Drop Imports
• User Preferences
• CSS files, web templates, views, and applets

Migrating Customizations

The post Oracle Siebel Open UI Essentials appeared first on IT Eğitimleri ve Danışmanlığı.

This Siebel Open UI Foundations training first introduces students to the Siebel Open UI user interface and architecture. The second part of the course introduces the concept of the Open UI “manifest” and how to administer it, then describes presentation models and physical renderers. The final lesson of the course describes the Siebel mobile interface in both connected and disconnected modes.

Learn To:

• Describe the Siebel Open UI architecture.
• Identify the key file types involved in customizing the Siebel Open UI client.
• Administer Siebel Open UI customizations.
• Make simple customizations in themes and cascading style sheets.
• Make simple customizations in Open UI desktop applications.

Benefits to You

By taking this course, you’ll develop a deep understanding of the new Siebel Open UI framework and its benefits and features. You’ll walk away with a deeper understanding of the overall architecture so you can customize the Open UI Client through examples of customizing the manifest, the presentation model (how to apply client-side logic) and the physical renderer (how to change the way the data is presented to the users). You’ll also develop the skills to debug as needed.

Apply Styling

This course will walk you through the steps involved in changing the overall look and feel of the application using cascading style sheets, which are grouped into themes. Once themes are created, you can individually select the theme of your choosing.

Learn Through Hands-On Exercises

Expert Oracle instructors demonstrate how to use the new architecture through a series of examples. Please note this course does not teach JavaScript, CSS or HTML. It’s recommended that you have a background in Siebel Tools.

Course Topics

Siebel Open UI Client

• Proxy
• Presentation Model (PM)
• Physical Renderer (PR)
• Plug-in Wrappers (PW)

Manifest Administration

• Manifest Files
• Expressions
• Object types and usage

Siebel Open UI JavaScript API

• Classes
• Objects
• Namespaces
• Functions

Files and directories

• Siebel Web Templates
• JavaScript files and controls
• Images
• Metadata
• Runtime data

Debugging

• Property inspector
• Debugger flag
• SiebelJS.Log 

Styling

• Cascading Style Sheets (CSS files)
• Themes
• Styling Rules

Mobile

The post Oracle Siebel Open UI Foundations appeared first on IT Eğitimleri ve Danışmanlığı.

This Siebel Technical Foundations training is appropriate for Siebel 15.x and 8.x customers. It’s designed to introduce you to Siebel technical principles and contains information that’s essential to technical team members.

Learn To:

• Navigate, query and edit data in the application.
• Use Siebel Tools to examine object definitions.
• Run server jobs.
• Inspect and test business services, web services and workflows.
• Administer list of values.
• Identify Siebel architecture components.

Benefits to You

You’ll develop a solid introduction to Siebel applications so you can better understand how to leverage the technical functionality of Siebel applications. What you learn in this course will help you better meet the needs of your organization. You’ll also participate in hands-on practices using Open UI to reinforce the concepts.

Course Topics

Siebel Applications

• Customer Relationship Management (CRM)
• Common Entities
• Customization
• Siebel Bookshelf and documentation

Navigation

• Applets, Views, and Screens
• Drilldowns

Data Manipulation

• Create, modify, and delete records
• Use picklists and multi-value groups (MVGs)

Queries

• Create and save queries
• Use predefined queries

Access Control and Security

• Responsibilities, positions, divisions, and organizations
• Catalogs, categories, and access groups
• Security

Architecture

• Siebel Enterprise and Siebel Server
• Gateway Name Server
• Component Groups and Components
• Database Server
• Siebel Web Server Extension (SWSE)
• File System

Clients

• Web Client: high interactivity and standard interactivity
• Open UI Client
• Developer Web Client
• Mobile Web Client
• Datasources and configuration files

Server Manager

• Server Management screens
• Jobs
• Log settings and files

Object Definitions

• UI layer, business layer, data layer
• About View

Siebel Tools

• Navigate, edit, and compile object definitions
• Trace objects from the UI to the data layer

Data Model

• Tables, columns, primary keys, and foreign keys
• Indexes and user keys
• Extension tables: 1:1 and 1:M

Process Automation

• Property sets
• Business services
• Declarative automation
• Business service simulator

Siebel Workflow

• Workflow processes
• Workflow process designer

Integration Objects and Web Services

• Integration Objects (IO)
• Siebel web services

List Of Values (LOVs)

• List of values administration

The post Oracle Siebel Technical Foundations 15.5 appeared first on IT Eğitimleri ve Danışmanlığı.

In this course, students learn fundamental technologies and techniques for automating business processes in Siebel applications. The curriculum focuses on core technologies that are used in many Siebel automation facilities, such as business services and Siebel workflow. Students get hands-on experience with Siebel automation and create solutions to simple and more complex automation problems. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

Siebel business automation is implemented both in Siebel Tools and in the Siebel client, and this course presents a discussion of both. Students configure workflow processes and task flows in Siebel Tools, as well as implementing workflows for Siebel Universal Inbox and for Siebel Data Validation Manager. In the Siebel Web client, students implement Siebel State Models, Siebel SmartScripts, and configure assignment rules. Students also learn the role of scripting in automating Siebel applications.Learn to:

• Create workflows to automate business processes 
• Configure the Siebel Inbox 
• Create tasks to guide users through complex procedures 
• Use Siebel client facilities for automation 
• Use Siebel Assignment Manager to assign business data to users 

Benefits To You 

Get hands-on experience with the technologies and techniques for automating business processes in Siebel applications. With this knowledge you can create solutions that simplify and automate your business processes.

Course Topics

Siebel Business Services

• Describing a business service
• Describing the structure and role of property sets
• Using the business service simulator to test a business service

Creating and Deploying Siebel Workflow Processes

• Creating a workflow process using Siebel Tools
• Testing workflow processes using the Workflow Simulator
• Publishing and activating workflows
• Describing the Siebel Workflow architecture
• Creating robust workflows using sub-processes and queries
• Invoking workflows with run-time events and custom controls
• Using workflow policies to invoke workflow processes

Configuring Siebel Universal Inbox

• Enabling an existing data type for the Inbox

Using Siebel Data Validation Manager

• Creating and activating validation rule sets
• Invoking Data Validation Manager from a workflow or run-time event

Using Siebel Task UI

• Describe the features of Siebel Task UI
• Invoke and complete a task 
• Configure and administer a task
• Configure branching logic in a task using transient business components
• Use task properties in task steps

Introducing Siebel Scripting

• Describing appropriate uses for scripting in Siebel business automation
• Identifying scripted objects in Siebel Tools

Creating SmartScripts to automate customer interactions

• Describing the features of SmartScript
• Identifying the elements that make up a SmartScript
• Create a basic Siebel SmartScript
• Personalizing a SmartScript with user properties
• Customizing data displayed in a SmartScript with search specifications and picklists
• Add Siebel eScript to a SmartScript 

Using Siebel State Model

• Describe how state models can enforce business logic
• Create a new state model

Assigning Business Data with Siebel Assignment Manager

• Explaining the role of Siebel Assignment Manager
• Describing the components of assignment rules
• Creating and testing assignment rules
• Describing the Siebel assignment methodology
• Configure assignment objects in Siebel Tools
• Invoke Assignment Manager in dynamic mode

The post Oracle Siebel Business Automation 15.5 appeared first on IT Eğitimleri ve Danışmanlığı.

This Siebel System Administration training gives you a chance to deep dive into Siebel CRM system administration. Expert Oracle University instructors will help you explore server configuration, as well as system and performance monitoring. It is appropriate for Siebel 15.x and 8.x customers. Practices are performed using Open UI.

Learn To:

• Manage a Siebel Enterprise by modifying component parameters and editing configuration files.
• Monitor a Siebel Enterprise by examining log and performance information files.
• Use the command-line Server Manager interface.
• Migrate application customizations from one Siebel Enterprise to another.
• Adjust application parameters to improve performance.
• Manage component groups, component definitions, parameters and configuration files.

Benefits to You

Investing in this course will help you strengthen your understanding of the system administrator role for Siebel CRM applications. As a result, you can better support, configure, and administer development, test and production systems.

Additional Topics

You’ll also develop a deeper understanding of the various mechanisms for monitoring the system, including system logging, event notification and Siebel Application Response Measurement (SARM). Finally, you’ll learn how to migrate application customizations between Siebel Enterprises using Application Deployment Manager (ADM).

Course Topics

The Siebel Architecture

Server Components

Server Component Parameters

Server Management

Using the Command-Line Interface

Configuration Files

System Logging and Event Notification

Siebel Application Response Measurement (SARM)

Managing Clients

Migrating Parameters Between Environments

Introducing Application Deployment Manager (ADM)

Using Application Deployment Manager (ADM)

Performance Considerations

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